1. Acceptance of Terms
By accessing or utilizing the 'Ratama Ekata' web portal (ratamaekata.gov.lk) or dialing associated toll-free hotlines (1818, 1927), you acknowledge and agree to abide by these statutory Terms and Conditions issued under the Presidential Secretariat of Sri Lanka.
2. Citizen Reporting Mandate & Misinformation Penalty
The 1818 reporting system is a vital national security and community protection resource. Users must submit information in good faith. Under Section 180 of the Penal Code of Sri Lanka and applicable statutory laws, submitting deliberately false, fabricated, or malicious allegations is an indictable offense punishable by fine and imprisonment.
3. Rehabilitation & Healthcare Advisory Disclaimer
Hotline 1927 provides confidential guidance, crisis de-escalation, family counseling referral, and voluntary admission coordination to certified rehabilitation centers (Navodawa, Senapura, Kandakadu, NDTU). Information provided on this platform does not constitute emergency medical advice; in life-threatening medical emergencies, citizens must immediately contact 1990 (Suwa Seriya) or the nearest hospital.
4. Intellectual Property & State Emblems
All trademarks, emblems of the Democratic Socialist Republic of Sri Lanka, Presidential Secretariat insignias, graphics, publications, and software algorithms are the exclusive property of the Government of Sri Lanka. Unauthorized duplication, modification, or deceptive spoofing of official government branding is strictly prohibited under intellectual property laws.
5. Permitted Platform Use & Security Prohibitions
Users shall not attempt to reverse engineer, disrupt server integrity, launch automated scraping scripts, inject malicious code, or circumvent access control barriers. Violations will be prosecuted under the Computer Crime Act No. 24 of 2007.
6. Limitation of Liability & Third-Party Links
While the Presidential Secretariat undertakes all reasonable efforts to ensure accuracy and 99.9% system uptime, the Government of Sri Lanka assumes no liability for network disruptions or external portal content linked for informational convenience (e.g., Police.lk, Defence.lk).
7. Governing Law & Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the substantive laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising hereunder shall fall within the exclusive jurisdiction of the Courts of Colombo, Sri Lanka.
8. Amendments & Official Notification
The Presidential Secretariat reserves the prerogative to revise these Terms periodically. Revisions take immediate effect upon publication on this portal, marked with a revised 'Last Updated' date.
